Skip to main content

Online Docs

Products
Product Portfolio
eFiles
Advanced functionalities to enhance the management of files and folders in Teams and SharePoint.
eXsync
Read and update data from SharePoint, or Appvity products within Microsoft Excel.
eRequest
Initiate approval requests effortlessly, regardless of location or context - whether it’s a document, a form, or any other business-related task.
eTask
Manage your tasks from different data sources across organizations.
eHelpdesk
Effortlessly track every client issue and enhance your business’s credibility.
See All Products
Solutions
Small & Medium Business Solutions
eRequest
Initiate approval requests effortlessly, regardless of location or context - whether it’s a document, a form, or any other business-related task.
eDocSign
Authorize document signatures within your team or with external clients using various types of digital certificates.
eInvoice
Streamline invoice management while ensuring compliance with tax codes for seamless retrieval and efficient information handling.
Enterprise Solutions
Procurement to Payment
ePress Platform
See All Solutions
Services
Support
Support Center
Online Docs
Provide user guide, application notes, and technical related documents.
See Support Center

English
Tiếng Việt

eTask eDocSign eHelpdesk eAdmin eXsync App Notes

Introduction to eHelpdesk
Getting Started
Support Portal Guide
Billing
Customer-Portal-Guide

Support Portal Guide
Manage-Ticket
Multiple update tickets

Last updated on Mar 12, 2026

Version: v1.18.0

Overview

Coming soon

Tags:

eHelpdesk

Was this page helpful?

Modify a ticket in Support Portal

Understand about SLA

Appvity

Appvity consists of a team of professionals that aspires to build productivity software that enables information professionals to work effectively. We build products that focus on Azure and Office 365 cloud platform.

Company

About Us
News
FAQs

Works

Products
Solutions
Services

Support

Support Center
Online Docs

© 2026 Appvity. All rights reserved. Built with Docusaurus. Version 1.0.1

Privacy Policy
Terms of Service
Accessibility
Site Map